FRONT OFFICE - GUEST EXPERIENCE MANAGER
Posted on :
17-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
17-07-2022
Job Description
- Setting goals and objectives for the department or team to ensure that objectives are met or exceeded
- Creating training manuals and materials to help staff members be successful in their jobs
- Monitoring guest feedback to identify service improvement opportunities that may require staff retraining
- Assisting with hiring new employees as needed to ensure that there is an adequate staff for peak times
- Developing marketing strategies to promote the hotel brand and increase revenue from existing guests
- Coordinating special events such as weddings, conventions, conferences, or other gatherings
- Managing budgets for food and beverage costs, labor costs, and other items related to the guest experience
- Scheduling staff members’ shifts to ensure adequate coverage for all times of operation
- Developing standards and guidelines for staff members to follow when providing service to guests
Employment Type
Full Time
Company Industry
Department / Functional Area
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