Ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with outmost efficiency and courtesy as per the Standard Operating Procedures.
Liaise with the Guest Services/Front Office on anticipated guest check-ins check-outs, room assignment and rooming list, etc…
Ensure that all Suites and VIP arrival rooms are checked prior to the arrival of guests for 100% readiness.
Ensure that all safety rules, emergency procedures and fire prevention regulation are strictly enforced by all Housekeeping Colleagues.
Conduct regular Housekeeping meetings to keep the team informed of policies and procedures, special events, further improvement plans and guest comments.
Propose ideas and suggest improvements where felt necessary.
Prepare monthly training plan with coordination of the Executive Housekeeper.
Conducts performance appraisals.
Perform any other duties that Management may reasonably require.
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