drjobs Customer Service Representative - Turkish speaker العربية

Customer Service Representative - Turkish speaker

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1 Vacancy
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Jobs by Experience drjobs

1 - 2 years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • Females Only
  • Excellent in English
  • Have good communication and persuasion skills
  • Comfortable using computers.
  • At least one year experience in sales is preferred
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.

Employment Type

Full Time

Company Industry

Paper / Paper Pulp / Paper Mill

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

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