IT Sales Account Manager
Posted on :
11-07-2022
Employer Active
1 Vacancy
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Job Description
- Maintain and establish business relationship between the company and its customers (both internal and external)
- Develop company’s IT projects to meet adequately all business needs of the assigned customers
- Ensure all IT initiatives relating to customer services are met timely enough
- Ensure all IT projects are streamlined towards prescribed budget
- Lead other IT members of staff in actualizing company’s goal towards better service delivery
- Oversee and manage activities of other IT staff members to ensure all work in line with laid down procedures outlined by the organization
- Report activities directly to the agency director or IT account director, regarding the status of any client-related transaction
- Advocate the needs and expectations of the client to ensure compliance by top management towards achieving customer satisfaction, which is the sole goal of the organization.
- Work with IT product development team to ensure compliance with customer’s expectations
- Ensure that product portfolio gives reflection of ever-changing needs of the clients
- Coordinate technical support teams to provide varieties in customers’ products
- Streamline maintenance, user supports, training, installations, and solution design towards satisfaction of clients’ needs
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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