To develop and keep current an appropriate account strategy for each nominated customer. The strategy should include Provincial and Country level business plans that are aligned to the strategic direction the company is focussing on.
Meets all targets and objectives with regard to these Key Accounts.
To lead and manage the development of business acquisition projects and Value Added Services with nominated accounts ensuring targeted revenue and profitability levels in line with plans.
To scope, and present complex solutions to customers.
To provide accurate information to the relevant internal parties for assessment and implementation of complex solutions.
To lead and direct country resources to identify and develop logistics and air express opportunities with designated customers.
To develop strategies, service initiatives and contingency plans for the effective denial of competitor initiatives with the nominated customers to prevent split business and customer defection.
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