Knowledge Base Jobs in Mumbai

WHAT YOU WILL DO: Provide support and cater to the specific needs of our new and existing customers Install and configure integrations Record track and document the help desk request problem solving process includingactions taken through to the final resolution Respond in More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Franchise Executive Job DescriptionThe Franchise Executive plays a pivotal role in the expansion and management of the franchise network within the organization. This position is primarily responsible for identifying potential franchise partners nurturing relationships and ensuring th More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

The Technical Support Associate plays a crucial role in maintaining a high level of customer satisfaction by providing technical assistance and support to customers. This position is vital for ensuring that clients can effectively use our products and services addressing any technical More...

OverviewThe Technical Chat Support role is critical for delivering exceptional customer service and providing technical guidance to users through chat platforms. As a member of our dynamic support team you will directly engage with customers to troubleshoot product issues answer queri More...

OverviewThe Call Center position is a pivotal role within our organization serving as the frontline for customer interaction and support. This role is essential to ensure that clients receive highquality service resolving issues promptly and maintaining customer satisfaction. Call Cen More...

OverviewThe Customer Support role is vital in ensuring customer satisfaction and loyalty by providing topnotch assistance and solutions to clients. This position is designed for individuals who possess exceptional communication skills and a genuine desire to help others. Working remot More...

We are hiring for a Technical Support Tier 2 position for one of our clients a leading software development company. The client is seeking a dynamic and energetic individual with extensive experience in troubleshooting configuration and break/fix especially in handling integration is More...

Overview: The Product Manager Intern plays a crucial role in supporting the product management team in the development and execution of product strategies. This internship provides a unique opportunity for aspiring product managers to gain handson experience in the tech industry worki More...

What youll do:Educate customers on the use of Microsoft 365 products and services and provide guidance on best practices for improving productivity and collaboration.Help customers to evaluate the potential benefits of a Microsoft 365 subscription by providing personalized recommendat More...

About The Role Position: D365 Techno Functional Support Specialist No of openings: 1 Reporting to: National Manager – Service Operations Location: Remote/ Hybrid What You Will Do This position reports to the Global Support Team Manager and will wo More...

About The Role Position: D365 Techno Functional Support Specialist No of openings: 1 Reporting to: National Manager – Service Operations Location: Remote/ Hybrid What You Will Do This position reports to the Global Support Team Manager and will wo More...

Type: Full TimeCTC:toPer YearLocation: Mumbai (Onsite)Experience: 24 YearsNotice Period: Upto 45 DaysIndustry Background: Bill Payments Merchant Acquiring BBPS ECommerceEducational Qualifications: Post Graduate BSc IT MSc IT B Tech B.EAbout BillDesk is a leader in driving digita More...

Job Description: L1 Desktop Support EngineerPosition Overview:We are seeking a proactive and detailoriented L1 Desktop Support Engineer to provide firstlevel technical support for endusers. The ideal candidate will troubleshoot hardware and software issues assist with IT service reque More...

What youll do:Educate customers on the use of Microsoft 365 products and services and provide guidance on best practices for improving productivity and collaboration.Help customers to evaluate the potential benefits of a Microsoft 365 subscription by providing personalized recommendat More...