About IGT Solutions egypt
It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies.
24 Job openings in Igt Solutions Egypt
. Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets . Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines . Conduct team briefings on performance, Qualitative inputs, Process updates, t More...
Organize, maintain and update internal databases with digital personnel records of relevant employee information. Supervise new employee onboarding, prepare offer documentation, and conduct orientation sessions. Keep a track record of leaves such as sick or maternity. Updat More...
Human Resources Business Partner
2 - 3 years
Not Disclosed
The HR Business Partner (HRBP) serves as a strategic HR advisor and partner to our organization, working closely with business units to develop and implement HR strategies that align with company goals. The HRBP ensures that HR initiatives are effective in supporting our South African More...
Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metric More...
