Technical Support Services Jobs in Cairo

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid More...

-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

Set a backup plan for all users data and all systems data regularly. Search for the most updated releases to maintain up-to date software & data file security. Participate in the implementation of new systems when required. Monitor and report system performance for all intern More...

Ensuring the company's technical compliance with applicable laws and regulations. Conducting tests and studies into the company's product compliance. Producing reports on compliance testing, developments, and processes. Instituting best-practice procedures for compliance More...

Literature survey and performing pre-formulation & formulation trials for any of the new products to fulfill the company’s research objectives. Documentation and reporting all formulation trials observation and results according to the predetermined procedures. Operate t More...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic More...

About the consultancy serviceObjectivesThe User Support Consultant will provide efficient and effective user support to the Performance Results Management System (PRMS), and the primary responsibility will be to lead. This is an international consultancy, to users support activities i More...

Die Bank f r eine Welt im Wandel - gestalte mit BNP Paribas das Banking von Morgen! Unser Kunde ist eine f hrende europ ische Bank mit internationaler Reichweite. Sie ist mit mehr als 193.000 Mitarbeitenden in 68 L ndern vertreten, davon nahezu 147.000 in Europa. Den Kund:innen wi More...

Provide hardware technical support for IBM SSR, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo PC products. Provide technical support service delivery within established guid More...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching fo More...

Presenting and demonstrating Anahita’ S services to customers. Build scope of work/low level technical scope based on the business requirements. Deliver regional technical implementations and solution design within Alnafitha's services on customer’s sites and remotel More...

The Junior Infrastructure Engineer will be a key member of the Technical Support team at an IT service provider company. This role involves providing technical support to clients assisting in the maintenance and optimization of IT infrastructure and working closely with senior enginee More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Purely Automotive Recruitment Ltd are proudly searching for a dynamic and motivated Customer Service Advisor to join our client based in Falmouth. As Service Advisor, reporting to the Service Manager, you will provide outstanding customer care and be the vital link be More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for More...

Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. Improving the overall customer experience serving as the customer advocate within Aln More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a More...