وظائف في Technical Support Services في القاهرة

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with المزيد...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, المزيد...

Provide 1st Level support to production issues logged via tickets, mails, Phone and communication channels Support all business teams regarding system inquires and guide them Communicate with all services providers in case of technical issues and inquires Monitor, resolve and esc المزيد...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun المزيد...

Responsible for following projects Installation and POC with our partners.Ensures the regular & proper verification performance implementation for already exist and new projects.Conduct training sessions for partners/clients on newly installed hardware products.Validates system functi المزيد...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ المزيد...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

الأدوار والمسؤوليات هذا دور بدوام كامل في الموقع لأخصائي الدعم الفني CSR الموجود في القاهرة، مصر. سيكون أخصائي الدعم الفني CSR مسؤولاً عن التعامل مع استفسارات دعم العملاء، وضمان رضا العملاء، والحفاظ على آداب الهاتف، وتحسين تجربة العملاء بشكل عام. المتطلبات نرحب بالخريجين للتقدم. إ المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

الأدوار والمسؤوليات توفير التدريب لقنوات المبيعات وموظفي المبيعات والموظفين الجدد لتعزيز الوعي بالمنتج ودفع المبيعات دعم فريق المبيعات من منظور فني، والتأكد من حصولهم على المعرفة اللازمة للترويج لمنتجاتنا بشكل فعال معالجة الشكاوى الفنية للعملاء، والعمل بشكل وثيق مع فريق خدمة العملاء المزيد...

Support the Project Management Office execute day-to-day operations Maintain up-to-date filing and reference systems, assists in accounting and reporting activities Provide administrative support for strategic projects (e.g. Digital Talent VIP Board and Talent Awards) Provide sup المزيد...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa المزيد...

-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o المزيد...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid المزيد...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn المزيد...

The responsibilities of the Microsoft Security & Endpoint Manager Consultant include but are not limited to the following: Assist the End Users being able to open and use the application on supported endpoints. Review the health and performance of Microsoft 365 services. Implem المزيد...

Provide hardware technical support for IBM SSR, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo PC products. Provide technical support service delivery within established guid المزيد...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.We are currently searching for المزيد...