Technical Support Agent Jobs in Egypt

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired travel More...

Calculate dividends and create payment methods. Establish a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals. Distribute policy proceeds after a claim is submitted and approved. Recommend risk management strate More...

Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events including conferences More...

Participate in the delivery (BUILD phase) and operations (RUN phase) of company solutions. Collaborate with Project Managers, Service Delivery Managers, R&D, and DevOps team members. Contribute to the automation and optimization of deployment and operational tasks.

1.Monitors the airline’s computerized fleet management system ensuring it is timely and accurately updated with all maintenance schedules, component replacements, modifications, and data of maintenance activities transferred from Electronic Tech Log and Engineering Orders to mai More...

Work with internal technical teams to obtain an in-depth understanding of the product design, functionality, operation of AFC systems and the documentation requirements. Create and maintain the information architecture in order to produce high-quality documentation that meets appli More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Lead development of features, experiments, technical projects, and complex systems  Be a technical architect, leader, with hands-on experience towards the right technology. Translate application storyboards and use cases into functional applications. Design, build, and maintain e More...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to cu More...

Technical RecruiterResponsibilities: Employ effective outbound recruitment strategies to identify and engage both active and passive candidates for critical technical roles Proactively encourage a high volume of applications for technical positions by implementing targeted recru More...

Producing high-quality documentation that is appropriate for its intended audience Working with internal teams on product and documentation requirements Writing easy-to-understand user interface text, online help and developer guides

Roles and responsibilities As a Technical Author, you will participate in development of product strategy. You will have input into product design and user experience. You will combine technical expertise with leadership in documentation, collaborating with colleagues across the comp More...

Roles and responsibilities Designing, manufacturing, and installing components that fulfill requirements. Analyzing problems or deficiencies and developing solutions to resolve them. Conducting experiments and evaluations to improve and innovate product designs. Creating plans a More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

Perform anticipatory high level services. Work with operation departments to ensure of guest’s memorable encounters and ensure that VIPs and ALL members receive special recognition and service. Keep active presence in the lobby to keep smooth operations by assisting guests More...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal More...

Roles and responsibilities Welcome greeting all VIP guests at the point of their arrival. Maintain daily interaction with all guests by meeting them in resort outlets or at breakfast. Control the overall guest satisfaction and keep a high level of MEDALLIA score. Meeting guests w More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn More...

Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Customer Service skills, any More...