Team Lead Customer Care Jobs in Cairo

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

Lead the Team to design, research, build LV, MV networks, HV SS and Electrical scope in mega scale Data Centers. Studying and understanding of tender(s) / opportunities(s) requirements. Checking completeness of the tender(s) / opportunities(s) documents. Preparing clarifications More...

Support the Digital Marketing Manager in creating, developing and executing the content marketing strategy. Write, edit, and proofread a wide range of print and digital content that for multiple platforms, such as websites, email marketing, social media, ad campaigns. Work to main More...

Conducting plans for mechanical and MEP activities of all projects (schedules, specifying the role of each team member. etc). - Conduct site surveys & evaluating results. - Following up with Mechanical team the progress of each project plan to remove obstacles & fine tuning t More...

Identify Scope of Testing Create & Review Test Strategy for Small and Medium sized Projects Estimate the Effort required for Testing and Create & Review Test Plan for Small and Medium sized Projects Design, Review and Execute Test scenarios / Test Cases Guide the tea More...

Developing and implementing a timeline to achieve targets. Managing the day-to-day activities of the team. Responsible for the evaluation and development of initial engineering process. Design, code, and troubleshoot new features, while debugging as necessary. Work with front-end More...

Manage and report the quality Specialist's performance. Implementing quality assurance policies and procedures. Ensure that quality assurance standards are adequate. Oversee the implementation and ensure the efficiency of inspection and quality systems Conduct monthly One to More...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn More...

Oversee the end-to-end project management process, from receiving client requests to final delivery, ensuring adherence to quality standards, timelines, and client expectations. - Collaborate closely with clients to understand their translation requirements, establish project scopes, More...

Whats On Your PlateLocation: EgyptAlign with riders to solve problems in realtime & monitor them on a daily basis.Tracking rider performance with coordinators and taking ownership of rider performance.Weekly zone meeting with riders.Assisting dispatchers with rider issues via More...

Monitor and maintain partner acquisitions, order growth, net fail rate and net take rates. ● Responsible for commission renegotiations. ● Produce metrics which provide visibility on the progress of work assignments and team performance. ● Ensure achieving the monthly acqu More...

TPF Recruitment are recruiting a Bookkeeper for a fantastic local Accountancy Practice, based in Sevenoaks, Kent. As a Bookkeeper you will manage a portfolio of clients, taking responsibility for bookkeeping, management accounts and VAT. Key Duties & Responsibilities: To enter bo More...

Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement . Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifica More...

We are looking for a Team Lead Content Operations to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.Whats On Your PlateManage the Content Team: Lead mentor and support the content operation More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Technical Leadership: Design and develop scalable reliable and efficient backend architectures and solutions that align with business requirements and goals.Provide technical guidance mentorship and support to the Integration and development team ensuring adherence to coding standards More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously More...