Service Quality Jobs in Egypt

The Service Coordinator is tasked to manage costs and revenue generation to keep the local office profitable and manage customer satisfaction regarding service quality and response time. To perform this job successfully, an individual must be able to perform each essential function sa More...

Monitor inbound and outbound calls/activities and evaluate agents performance concerning the quality of service offered through different channels.Being able to handle multiple LOBs (Call Center Outbound Digital Channels & Backoffice)Monitor either remotely or on a recorded basis More...

Dear applicant, we have a great opportunity! For our client - a rapidly growing provider of DNA sequencing services - We are looking for a Freelance Sales Manager to lead a consultancy project and drive the growth of our client's business. The ideal candidate should be able to create More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To provide courteous professional efficient and flexible service at all times following the hotels Standards of Performance.To be able to explain and show More...

To handle and resolve all unstructured and complex customer complaints in an effective and timely manner for Retail Banking. .To maintain courteous, proactive and resolution oriented relationship with all interacting units / departments of the bank in order to ensure complete r More...

Qualifications : Degree in Computer Science or Computer Engineering.at least 2 years of Experience in the Quality Control Field.Very good knowledge with different testing principles standards and process.Presentation interpersonal negotiation and analytical skills.Demonstrated capaci More...

Identify training requirements for Food Safety System and support planning realize trainings.Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.Monitor efficiency of Food Safety System documents within More...

. Carry out supplier and team audits at appropriate budgets, on time, and in accordance with the LCW expectations of the products, and to support their development. . Ensure necessary mock-up is to be prepared, tested and approved prior to bulk process when needed. . Ensure trims, a More...

Acquire and update knowledge on procedures related to relevant processes. Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks. Ensure that the process requirements are met, adhered to complete in accordance with established pr More...

Responsible for calibrating, monitoring, and supporting the quality standards between internal and external parties. Create process documentation/workflows/Work instructions, knowledge articles, and self-service guidance. Collect and document business requirements for project and More...

Collect and document business requirements for project and process improvement/automation efforts. Perform an internal audit to make sure that all departments are working by the officially agreed process. Facilitate process workflow modeling to collaborate on process improvements, More...

Experience Level: 13 Years  The Panel Quality Specialist is an operational role reporting to the Panel Quality Manager. You will be responsible for ensuring and maintaining the quality of GfKs Point of Sales (POS) data. Working with other local and offshore operational teams More...

Under supervision conduct internal audits on activities/ processes according to (SPS ) { implemented QHSE management system } & ISO ( the frequently as per internal audit plan) Participate in the preparation of audit reports and audit records ( checklists/ NCRs) Follow up the More...

Following the implementation of quality control procedure by inspecting, testing & qualifying received components to maintain product quality level & cost. Establishing quality manual of each component with all standards & specifications to effectively control the proce More...

Responsible for carrying out all testing activities related to products and projects.Ensuring deliverable are released to specification as well as the highest quality standards in compliance with the organizational processes and standards.Create test scenarios test conditions & ex More...

Responsible for overseeing all aspects of software and product testing within the company. This may include developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports Knowledge of automated test tools; selenium or alike Develop and impleme More...

1. Manage the Implementation of the delivery assurance Framework and Processes. 2. Track and report the conformance to plans and expectations of IT and Business oriented initiatives and engagements. 3. Work with Product and other IT Teams to deliver against plans, in addition to wor More...

Responsibilities: Understanding customer expectations of and needs from a product. Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production s More...

Local Quality Activities: Propose, lead, participate in and actively contribute to the Affiliate and Global Networks, by sharing knowledge, enhancing stakeholder collaboration, promoting quality mindset and co-creation of quality solutions Lead the implementation of the global More...