Service Operations Jobs in Cairo

Monitor the service operations to ensure that they comply with SOKNA's policy , regulations and standards. Accountable for the quality delivered by the Field Coordinators team Supervise the Field Coordinators while providing the service on the ground and to be updated with the More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Perform routine on-site overhaul, repair, and service operations on marine instrumentation and control systems. Conduct inspections to ensure compliance with specifications and standards. Maintain and update technical documentation. Provide technical guidance and support to inter More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Help promote a company culture that encourages top performance and high morale. Oversee budgeting, reporting, planning, and auditing. Work with senior stakeholders. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. Work with th More...

|data| Python| SQL| Linux| data engineer||For our client in Amsterdam, we are looking for a Data Company descriptionOur client is specialized in creating software used at healthcare The software helps medical workers to calculate and decrease the risk of post-surgery With the help o More...

Assist in managing and mentoring a team of customer service representatives and supervisors to maintain a high-performance work environment. Work closely with the Head of Contact Center to implement strategies for delivering exceptional customer service experiences and meeting or e More...

Responsibilities: Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Serve as point of contact with benefit vendors and administrators. Assist with the recruitment process by identifying candidates, performin More...

Oversee the technical operations of the Total Facilities Management (TFM) service providers by providing: quality assurance and quality control of the day-to-day facilities management operations transitions management (which involves taking a building from construction to oper More...

Handle customer/applicant queries personally Document scrutiny and collection of applications for visa processing Handle cash and bank-related transactions if assigned and ensure 100% accuracy Record & maintain all application data, ensure accurate & timely data entry int More...

3-5 years of full-time professional experience in the call center is a must. 3 years of experience as a supervisor is a must. The capability of using Microsoft Office products. Advanced English (written and spoken) Project management knowledge. Time Management Skills. Analytic More...

Supervisor Operations 3-5 years of full-time professional experience in the call center is a must. 3 years of experience as a Team Leader is a must. The capability of using Microsoft Office products. Advanced English (written and spoken) Project management knowledge. Time Mana More...

Role Summary: Ability to set and meet targets, ability to deliver work with a high degree of accuracy and be attentive to details, and ability to work with the team and motivate the team. What’s On Your Plate? ● Validate schedule for Operations Specialists, maintain reports, More...

Job Summary: The Operations Manager will be responsible for overseeing the daily operations of the ecommerce spare parts business. This includes managing inventory optimizing product listings ensuring the website is running smoothly and handling customer service order fulfillment and More...

Proven experience in operational process management, change management and administrative leadership roles In depth knowledge of diverse business functions & operations best practices (Voice, Chat, Email, Back office, WFM, Training, Quality, Resourcing, Customer Service, Sales More...

If you enjoy caring for plants or like to give gardening advice to those who ask, then you will enjoy working at Winterberry Gardens. Working at our nursery offers many opportunities for those who enjoy selling, working with the general public, care of nursery stock and creating a we More...

Responsibilities: Assist in the installation, maintenance, and repair of machinery. Operate tools in order to aid in the manufacturing process. Perform periodic checks on equipment and solve problems as detected. Work with others in order to ensure that equipment is in proper wo More...

Putting plans for organizing staffing to run the plant services department in efficient way to cut cost and improve profitability Prepare & implement public relations & strategies to improve our company image & profile with our major clients to maximize our market share More...