Operational Support Jobs in Cairo

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn More...

Position Name (Title) : Omnichannel Applications Support MG Division : Operations Reporting to : Omnichannel Innovation and Support SMG Department : Omnichannel Main Job Purpose Managing technical support for ecommerce related applications (we More...

Fulfilling tasks set out by supervisors from several departments. Attending meetings and taking minutes. Performing research at a supervisor's request. Updating social media platforms and writing copy for posts. Creating images for social media posts.

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic More...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta More...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro More...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping More...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove More...

Set a backup plan for all users data and all systems data regularly. Search for the most updated releases to maintain up-to date software & data file security. Participate in the implementation of new systems when required. Monitor and report system performance for all intern More...

Installing and configuring client computer systems. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Repairing hardware malfunctions, software issues, and networking problems.

Job Title: Parts SupervisorLocation: Crawley RH10 9PYSalary: Up To 28,000 OTE = 30,000Full Time and PermanentOur Client are an automotive retailer representing prestigious luxury car Brands throughout the South of the UK who are currently recruiting an experienced Parts Advisor / More...

-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o More...

The PostgreSQL Database Administrator (DBA) will be responsible for the operations, implementation, maintenance, and performance tuning of PostgreSQL database systems. This role involves ensuring the security, availability, and reliability of PostgreSQL databases to support the org More...

Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Digital Product Owner (Scrum / Web / Mobile)Note: This is a long-term contract role paying up to $100 hourly based on experience. This position is working REMOTE in the Eastern Coast of the USA (East Coast) but prefer candidates from Pennsylvania State. No C2C, 3rd party or H-1B cu More...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about o More...

Provide technical support for our Magento E-Commerce platform, ensuring optimal functionality. continuous integration and delivery (CI/CD) pipelines. Monitor system performance, troubleshoot issues, and execute preventive maintenance. Collaborate with development teams to automat More...