Operational Support Jobs in Cairo

Investigate issues reported by customers by researching and escalating issues Work to resolve complex customer problems related to Canonical's portfolio of products. Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agre More...

Respond to the Facilities department help desk tickets. Follow up on all the maintenance team activities and ensure its fulfilment according to the scheduled durations. Conducting regular inspections of HVAC systems to identify and troubleshoot issues before they become More...

Provide expertise and guidance on agricultural technologies and practices to support farmers, agricultural businesses, and other stakeholders. Stay up-to-date with the latest advancements in agricultural technologies, machinery, and practices. Provide technical guidance and suppor More...

Overseeing the ordering, sales, and accounting of tickets. Supervising the selection, placement, and promotion of ticketing staff. Overseeing staff training activities and designing motivational strategies. Managing and troubleshooting the computer ticketing system. Ensuring com More...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. Provide support for application configuration and upgrades, and problem analysis and resolution More...

Seeking Agile Scrum Master to help facilitate the ongoing development of DNRs Animal Feeding Operations (AFO) .Net MVC web The current FTE Scrum Master is beginning work on a large new project but will help with the onboarding of this The Scrum Master will work with a primary web de More...

We are hiring a Utility Helper/Driver for an area As our Utility Helper/Driver you will be responsible for delivering food/meals and supplies to several locations, clinics, and In addition, this position supports all other functions of the department as needed or directed by *Ensure More...

Partner Support Advisor The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. One or more years’ experience in related positions. F More...

Key Roles & Responsibilities: Coordinate sales team by managing schedules filing important documents and communicating relevant informationEnsure the adequacy of salesrelated equipment or materialRespond to complaints from customers and give aftersales support when requestedStore More...

Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with More...

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended) 2- Minimum 1-2 years of experience in either: A- Implementation (Installation, Training and Support) of business software applications, OR B- Operating business software packag More...

HR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements) Onboarding & induction Manage the Onboarding of new hires. Design and conduct monthly new hire’s induction sessions. Organize Office tour for new hi More...

Providing troubleshooting assistance regarding customer orders and customer accounts. Providing data and analysis to assist the work team in the sales department. Develop and monitor performance indicators on an ongoing basis. Manage sales tracking tools and report important informati More...

Communicate with users for troubleshooting Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution Identify and propose business analysis of needs for designated projects Prepare presentation and demo for end users Good communi More...

Responsibilty: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the More...

Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and computer peripherals. Act as an escalation point for complex technical and configuration issues. Softphone and Hard Phone Configuration and Administration. Monitor and Maintain Desktop C More...

Exhibitor Support: - Receive, triage and resolve Keys related support issues received from exhibitors. - Provide technical support and guidance to exhibitors to resolve issues - Escalate issues to DC operational, development or management teams as required Key Order Support: - Provide More...

Design and deliver complex tariff designs, configuration builds and complete unit testing to meet business needs and marketing campaigns. Design solutions leveraging out of the box capabilities where possible (including PoC = Proof of Concept) Work with CCS Technology Vendor More...

Proactively manage all aspects of Client Services for an assigned group of RM’s / portfolio of clients, ensuring high quality of service delivered at all times to Clients and internal customers. Work alongside Client Managers and Client Service Managers, taking responsibility More...