IT Service Desk Jobs in Giza

Job Summary:We are looking for a talented leader to oversee a range of functions to facilitate the delivery of superior services to clients. Make sure that service delivery and service support processes are on track for the consistent delivery of a high level of client service in an e More...

Global Service Delivery Manager The IT Service Delivery Manager oversees a number of key functions within the IT department of our clients enabling the delivery of a high-quality service to end users, and ensuring Service Support and Service Delivery processes are in place to meet More...

Job Description Monitor and respond quickly to incoming requests relate to IT issues. Maintain computer systems and act as support if any system goes down. Responsible for PC’s, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.) Maintain More...

Job Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Maintain daily performance of computer systems. Respond to email messages for c More...

Job Description Review new solutions ensuring the new software complies with the school’s software policy. Ensure new software is compatible with the school’s software and hardware. Determine and analyze various processes/systems/business requirements and implement More...

Job Description Greeting customers and scheduling service appointments note customers concerns and comments Repairing service orders and descriptions of problems and repairs Translating customers’ repair problems into standard repair terminology Explaining repairs to custo More...

Job Description Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per th More...

Job Description Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service. Job Requirements German level C1 Having a call center experience is prefe More...

Responsibilities: Provide support for users in the operation of a range of hardware including printers, scanners, and other external devices. Ensure that resources within the IT suites are supported through the development of printed and online instructional material to reduce cal More...

Job Description Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service. Working hours: rotational 9-hour shifts including 1 hour break Learn, understa More...

Job Description Handling Vodafone Customers Over the phone: The main purpose is to facilitate and provide a Vodafone global customer experience standard. Job Requirements Fluency in English is a MUST GRADUATES and Gap yearscan apply. Excellent Communication and Soft Skills More...

Job Description Sourcing and recruiting experience with technologies like Java, JS/Angular, Node JS, MEAN, MERN, Stack, Solution Architect, QA, Functional Analysts. Perform pre-screening calls to analyze applicants abilities. Interview candidates and gather more information on th More...

Job Description Main Duties: Acquire and update knowledge on procedures related to relevant process. Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set. Work well independently; complete assigned tasks More...

Responsibilities: Maintain presence throughout the work period. Answer all kinds of questions posed to students (clients). Achieving the daily goal of dealing with a specific amount of clients. Achieve once a month sales target in Sales Week Job Requirements Skills and requ More...

Job responsibilities: Offer technical support to company staff and troubleshoot computer problems Support Media streaming and live streaming protocols ( RTMP, HLS, .. ) Manage network switches, access points, servers, storages and other related tasks Administrate Office 365 work More...

Job Description Key Responsibilities: Ensure incoming incidents are categorized, logged and resolved in a timely fashion and within the agreed SL to ensure meeting/exceeding the targets of the KPIs and aiming at the client satisfaction and avoid receiving any negative feedback.  More...

Job Description Handling customers over the phone Problem solving. Build a good Rapport with Clients over the phone. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inqu More...

Job Description Maintaining a positive and professional attitude while greeting customers at all times. Responding promptly to customer inquiries. Follow up on all client’s cases that he/she assigned on and make sure that its solved. Acknowledging and resolving customer co More...

Job Description Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access More...