IT Help Desk Jobs in Cairo

Responsibilities: Managing and maintaining a company's technological equipment, such as computers, tablets, and smartphones. Ensuring that company devices interconnect with file servers, email servers, and financial systems seamlessly. Installing, upgrading, and managing soft More...

Responsibilities: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating s More...

Responsibilities: Monitor and respond quickly to incoming requests relate to IT issues. Maintain computer systems and act as support if any system goes down. Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain More...

Responsibilities: Ensuring Service Level Targets / Service Level Objectives within the SLA is met. Measuring and Service Level Reporting for IT Services. Own and manage the relationship with all users by resolving calls effectively and efficiently Ensure service level agreements More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstruct More...

Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro More...

Responsibilities: Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure Help define IT infrastructure strategy, architecture, and processes Analyze business requirements by p More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatib More...

Responsibilities: Proactively inform customer and end-users in advance of any anticipated service interruptions Proactive Action (identified proactively by the CSM) Handles non-commercial customer queries and complex customer service issues Work with the account team to sell Orang More...

Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by cust More...

Responsibilities: Receive the ticket from the employee to investigate the cause of the problem and troubleshoot those technical problems. Help fix any network problems Receive the new device and start working on the setup process by installing operating systems on the new devi More...

Responsibilities: Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing acces More...

Responsibilities: Inspect personal computer equipment. Install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises. Install and configure specified software packages such as operating systems, business applications an More...

Responsibilities: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating s More...

Responsibilities: Acts as the initial point of contact for phone calls, ticketing and emails from internal staff and client regarding IT issues and request Receiving, logging and managing calls from internal staff via telephone, ticket and email First line support - troubleshootin More...

Responsibilities: Ensuring the physical security concept is applied. Managing the visitor policy and access cards Managing the Lost ID policy, Managing the Key box management Managing the security guards, testing them, managing the lost & found process. Auditing the Security More...