Desk Officer Jobs in Cairo

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Provide Helpdesk support and resolve problems to the end user’s satisfaction. Check and respond quickly and effectively to requests received through the IT Helpdesk communication channels Check configurations, utilities, software default settings, etc. for the local workstat More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Roles and responsibilities Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues a More...

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...

IT Support: Act as the first point of contact for technical support issues, including hardware, software, and network problems. Diagnose and resolve technical issues related to computers, printers, and other office equipment. Provide support for various software appl More...

Roles and responsibilities Mastering troubleshooting and installing for Mac OS including but not limited to all applications related to Apple environments such as Apple Facetime, Apple ID, Apple network, Apple devices connectivity, etc., and Microsoft Windows client including all a More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Answer telephone, screen and direct calls.  Take and relay messages.  Send and receive faxes and distribute them on concerned parties.  Provide information to callers.  Greet customers entering organization.  Deal with customers' queries whether on the phone or in p More...

Jadeer is hiring on behalf of one of our clients in Cairo Egypt. Our client is a leading IT solutions provider specializing in cloud services technology support and tailored IT solutions to enhance business efficiency and productivity.Job Title: IT Help DeskScope:We are seeking a dedi More...

Roles and responsibilities Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues a More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Responsibilities: Assisting with client queries and admissions procedures. Managing the admissions and onboarding for the organization. Organizing and inputting information to databases. Handling phone calls and emails from prospective parents, students, patients, or clients. P More...

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so More...

Roles and responsibilities We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good techn More...

Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues as necessary to senior- More...

The IT Service Desk Engineer position at Nahdet Misr Publishing Group is to provide reliable and efficient technical support to all employees ensuring seamless IT operations across multiple locations. This role focuses on resolving hardware and software issues managing user accounts a More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all More...