customer service agent Jobs in Egypt
customer service agent Jobs in Egypt
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Roles and responsibilities We are seeking a proactive and enthusiastic Corporate Sales Agent to join our team. The ideal candidate will be responsible for visiting partner companies to distribute employee salary advance cards, ensuring a smooth distribution process, and maintaining p More...
Roles and responsibilities SSC Egypt is looking for an English Telesales Agent for a full-time role in Cairo that allows for some remote work. The English Telesales Agent will be responsible for contacting potential clients via phone calls and emails and utilizing negotiation skills More...
RAISNIA is a young British fast growing marketing company based in London providing direct marketing services to major British communication companies including Vodafone Virgin Media Three and O2 networks.We are looking for talented sales agent for our Cairo branch.Benefits:Flexibilit More...
Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave More...
Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers More...
Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business f More...
Delivering results Marketing preferably in the fast-moving consumer goods sector Our brands and business with a clear understanding of our consumers Delivering results autonomously and influencing stakeholders Analytical skills and a creative mindset—a balance of commercia More...
Reservations Agent
Roles and responsibilities A Reservations Agent is typically responsible for assisting customers with booking and managing reservations, often in industries such as hospitality, travel, or transportation. The specific tasks of a Reservations Agent can vary depending on the type of bu More...
Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired travel More...
Calculate dividends and create payment methods. Establish a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals. Distribute policy proceeds after a claim is submitted and approved. Recommend risk management strate More...
Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events including conferences More...
Perform anticipatory high level services. Work with operation departments to ensure of guest’s memorable encounters and ensure that VIPs and ALL members receive special recognition and service. Keep active presence in the lobby to keep smooth operations by assisting guests More...
Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal More...
Guest Experience Agent
Roles and responsibilities Welcome greeting all VIP guests at the point of their arrival. Maintain daily interaction with all guests by meeting them in resort outlets or at breakfast. Control the overall guest satisfaction and keep a high level of MEDALLIA score. Meeting guests w More...
A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn More...
Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Customer Service skills, any More...
Front Desk Agent
Roles and responsibilities 1. Guest Check-In and Check-Out Check-In Process: Greet guests as they arrive, verify their reservation, and check them in by providing room keys and explaining hotel amenities. Room Assignment: Assign rooms to guests based on their preferences and avai More...
Initiating sales with potential customers over the phone. Asking questions to engage customers and keep the conversation going. Listening to the customers' needs to generate repeat sales. Gathering and documenting customer information, payment methods, purchases, and reactions More...
Roles and responsibilities This is a full-time on-site role for a Call Center Agent at Teleperformance in New Cairo for a new launching account. The Call Center Agent will be responsible for providing exceptional customer service, ensuring customer satisfaction, utilizing strong int More...
Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basi More...
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