Customer Representative Jobs in Cairo

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships Actively listen to customer concerns, identify solutions, and follow up to ensure resolution Provide clear and concise information to customers through various More...

- Serve as the main point of contact for clients, providing exceptional service and support throughout their project journey. - Develop a deep understanding of clients’ needs and expectations to deliver personalized design solutions and advice. - Coordinate with interior design More...

Advice and support users after they become customers. Proactively demonstrate possible use cases and best practices. Provide Technical and Product Support. Responsible for developing customer relationships that promote retention and loyalty with existing customers. Be the interfac More...

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with More...

#WorkfromHome 40 hours per week Position: Customer Service Agent (Medical) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative and comprehensive solutions to help businesses improve their customer service processes a More...

Helping the company grow better by achieving customer satisfaction. Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need. Persuading potential customers to buy the product or try the service provide More...

Extensive experience in customer success management and contact center operations. Proficiency in CRM software, call center technologies, and data analysis tools. Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationsh More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

You will perform installations, start-ups, maintenance, repairs and updates of Siemens medical systems. You will be communicating with and accepting all operative advice from the Customer Care Center. You will ensure the proper use of tool & test equipment. You will comply wi More...

Build a strong partnership with the Clients through leading the joint business planning process and designing the service charter for the client Own clients' governance process Strong & Intensive networking of relevant stakeholders with defined Clients and high Client enga More...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...