Customer Experience Agent Jobs in Cairo

Reception AgentFirst impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:In 34 bullet points showcase the benefits and perks More...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu More...

Perform surveys to gauge the needs and interests of the community. Reach out to instructors or facilitators to run activities. Schedule class times and post the information either online or at the community center. Book the necessary venues for activities. Receive feedback and s More...

Design and implement initiatives to enhance the overall people experience within the company. Develop and improve HR processes and policies to ensure a positive employee experience. Collaborate with different departments to identify areas of improvement and implement solutions More...

Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assis More...

Customer Service:Respond promptly and professionally to customer inquiries regarding availability pricing and policies.Provide tailored recommendations to meet customer needs.Resolve customer complaints or escalate issues to the appropriate department.System Proficiency:Utilize reserv More...

Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business f More...

Delivering results Marketing preferably in the fast-moving consumer goods sector Our brands and business with a clear understanding of our consumers Delivering results autonomously and influencing stakeholders Analytical skills and a creative mindset—a balance of commercia More...

Roles and responsibilities A Reservations Agent is typically responsible for assisting customers with booking and managing reservations, often in industries such as hospitality, travel, or transportation. The specific tasks of a Reservations Agent can vary depending on the type of bu More...

Conduct comprehensive audits on company hubs to assess operational efficiency and identify areas for improvement. Evaluate compliance with company policies, procedures, and industry regulations. Analyze data and audit findings to develop actionable recommendations for process enha More...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave More...

Reception AgentFirst impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:In 34 bullet points showcase the benefits and perks More...

Initiating sales with potential customers over the phone. Asking questions to engage customers and keep the conversation going. Listening to the customers' needs to generate repeat sales. Gathering and documenting customer information, payment methods, purchases, and reactions More...

Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business fairs, and corporate meetings. Greet clients when they enter the building and guide them to their designated areas. Process important quer More...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers More...

Main Duties:Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to More...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave More...

Roles and responsibilities 1. Internal Communication Facilitating Information Flow: Ensuring clear and effective communication between departments, teams, and leadership within the organization. Employee Engagement: Organizing and coordinating internal newsletters, announcements, More...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of worki More...

Main Duties:Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to More...