Customer Care Lead Jobs in Cairo

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company

Helping the company grow better by achieving customer satisfaction. Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need. Persuading potential customers to buy the product or try the service provide More...

Roles and responsibilities Customer Interaction Customer Support: Provide assistance to customers through various channels (phone, email, chat, social media) to address inquiries and concerns. Active Listening: Engage with customers by listening carefully to their needs and provi More...

● Suggest and modify suitable travel options that best suit the client’s needs. ● Engage in direct communication with the client through email, chat, and/or phone calls. ● Support our B2B customers in their business travels. ● Liaise with suppliers and partners to resolve boo More...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem More...

Acting as a true consultant for our clients, finding opportunities to help our clients grow their business. Leading the transformation to a Next Generation Consumer Insights business Leading our team of Consumer Insights experts with a clear grasp of business and research issues More...

Motivate staff to maintain high standards of patient care. Draw up and implement work schedules for staff. Ensure that every patient is accounted for in the Patient Care Program. Ensure a balanced workload for every worker in the care team. Oversee the work of the care team by p More...

Roles and responsibilities Effectively managing the Patient Care Team in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients Liaise with Axios Regional and HQ Teams as needed Ensure eligibility criteria for the different programs are being r More...

Roles and responsibilities Customer Interaction Inbound Support: Handle incoming customer inquiries via phone, email, or chat, providing prompt and accurate responses. Outbound Communication: Conduct follow-up calls or emails to resolve issues or check on customer satisfaction. More...

Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...

Analyzing market trends and preparing forecasts. Generating new business leads. Increasing brand awareness and market share. Coordinating marketing strategies with the sales, financial, public relations, and production departments. Developing and managing the marketing departmen More...

Develop and implement procurement sourcing strategies aligned with the organization's goals and objectives. Conduct market research and analysis to identify potential suppliers, evaluate their capabilities, and determine their suitability for the organization's needs. Coll More...

Receives sorts and sends all dirty uniforms to Valet for cleaning Allocates equipment to staff and monitors daily equipment use, cleaning and maintenance Maintains standards and control of discards on a regular basis Provides training to staff throughout the laundry/valet as requ More...

Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams. Devising ways to improve the manufacturing process to ensure higher-quality goods. Devising, improving, and reviewing new specifications an More...

Greeting patients and their caregivers on arrival. Collecting information such as patient details, medical history, billing, and insurance information, etc. Preparing patient admission and discharge documentation. Entering information into databases and maintaining accurate recor More...