CS Jobs in Egypt

NOK is currently hiring for a very wellknown ecommerce company. Handle incoming chats telephone contacts and solve them in a timely manner and efficient manner Working Hours are 8 productive Hours 1 Hr Of break (Total 9 Hrs) Annual leave Sick and Maternity as per Egyptian labor law S More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

NOK HC is hiring Customer Service Representatives for a reputable insurance company. Requirements: * V. Good English Level. * Previous experience as a CSR for at least 6 months. * Net Salary: (5400Fixed 1300 KPIS) * Social Insurance. * Medical insurance and Metro Subscription provi More...

1) Respond to customer-submitted inquiries in a timely manner vie Emails & chats 2) Queue-based, typing work will account for approximately 90% of the role. 3) Training, 1:1s/ team meetings, reviewing guides/resources will account for about 10% of the time. 4) Troubles More...

Manage and supervise production staff in compliance with company standards of conduct and local HR compliance regulations including Payroll and Hours Management, Coaching & Development, Process and Policy Adherence Ensure proficient training, professional development, and employe More...

Scripting the testing Automation tool to include new test Scenarios and improve its capabilities Participate in the Lab Testing, Implementation Verifications of mobile network Voice Core CS and IMS solutions in a consistent way with the department Product Catalogue, strategy and More...

Previous experience as area owner, handling daily activities like KPIs monitoring and worst cells troubleshooting 2. Parameters trials proposal and assessment and new SW features evaluation 3. Various audits including parameters, neighbours, license and HW configurations and More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Attend to all walk-in customers’ needs promptly. Serve walk-in customers and provide full information and advice. Manage and meet customer expectations. Sustain high customer satisfactory service lever. Provide excellent customer service for cash clients as per Aramex CS s More...

Audit on GCS cases, follow up and ensure End to End resolution. Listen carefully to contact center calls and audit all info provided to customers. Monitor on customer service (cash team) on attending customers inquiries by fulfilling their requirements, solve their problems & More...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...

Customer orders management which incl. but not limited to receipt, review, process & archive Order reconciliation process with distributors as per assigned markets to align order quantities, capture actions on received, planned or open quantities. Follow up monthly on expected More...

Job DescriptionsProvide Direct Customer Support through various channels.Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25 interpreters.Investigate and resolve customer complaints and queries particularly esca More...

Lead and develop the Quality management priorities for 3 country sites in alignment with head office Team management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processes Act as the regional leader in all matters related to Quality Manag More...

Roles and responsibilities Manage and supervise lab trail preparation, reporting results, and technical communications Ensure all manufacturing process complies with IMS ISO standards (9001, 14001 & 45001). Lead RCA and implement effective CAPAs through FPFs, NCRs, deviations More...