Constant Contact Jobs in Cairo

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metric More...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b More...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep More...

- Manage and supervise work force management day to day operations in an effort to increase operational effectiveness. - Report and observe daily call center metrics on all projects, teams, and agent performance. - Analyze and adjust staffing to maximize efficiency and service level r More...

Roles and responsibilities Manage Email Campaigns: Develop, execute, and manage email campaigns, including promotional content and transactional communications Content Creation: Write compelling email content that engages users and drives conversions Segmentation: Segment email l More...

Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. adjoe is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners business to t More...

Responsibilities: The District Manager shall possess strong leadership skills along with understanding our client s expectations and provide the required management support in the sales effort through feasibility studies, pricing, and quality The primary responsibility of this pos More...

Responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates & adhering compliance activities e.g. BGV completion, drug test etc. Meeting hiring targets, salary budgets, cost per hire and SLAs as per the defined plan Devel More...

Monitor and ensure agents’ adherence to the schedule and breaks. Calculate the absence rate. Prepare internal reports and analyses. Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity an More...

Responding to any malfunction or defect in equipment or machinery and repairing it. Preparing strategies for the maintenance process. Constant readiness for emergency breakdowns that occur at any time. Reviewing parts and parts of machines and equipment and repairing damaged ones More...

Fostering a professional working environment. Inspecting and repairing electrical and plumbing services. Managing janitorial duties. Ensuring adequate catering and vending services. Undertaking building and grounds maintenance. Ensuring facilities are always clean. Installing More...

Fostering a professional working environment. Inspecting and repairing electrical and plumbing services. Managing janitorial duties. Ensuring adequate catering and vending services. Undertaking building and grounds maintenance. Ensuring facilities are always clean. Installing More...

Roles and responsibilities To provide Mashreq Bank customer’s financial services which meet customer’s expectations by delivering an unbiased, competent, timely and problem free service. Ensure achievement of set liabilities sales targets on an ongoing basis. More...

Promoting and selling the company's products to customers Recording sales transactions in the records specified by the company. Attracting new customers to deal with the company according to the policies you specify. Achieving the required sales goals. Preparing and preparing any More...

Running RFXs for all assigned categories (Direct & Indirect) Enforce Procurement Policy and get involved at early stages in scope of work definition and issue the RFX Manage the Procurement Process and the supply case efficiently and effectively Ensure that a business has a c More...