Chalhoub Group company

Develop the business plan of the brand(s) in line with the strategic direction of the vertical and seek the buy-in of the Vice President (where applicable) or President Agree on portfolio’s commercial KPIs for the year with Vice President/President (where applicable) and casc More...

Receiving and processing purchase orders. Issuing sales transaction invoices. Verifying orders, including customers' personal information and payment details. Contacting customers by phone or email to answer queries and obtain missing information. Maintaining and updating sa More...

Build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting More...

Collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensure adhere More...

You will build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs an More...

Build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting More...

Analyzing orders from our e-commerce partners and coordinating with our warehouse, supply chain teams, and channel management to ensure fulfillment metric benchmarks are being met Assist in auditing payment invoices to identify and minimize chargebacks, fees, returns, and other roa More...

Analyse competition, best practices and new trends in local market and report to Marketing team Assist in building marketing plan / calendar for the different chains/brands/ markets in close co-operation with the Department Manager and the Brand’s marketing departments Assis More...

You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensu More...

You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensu More...

Manage onboarding process, including all required new hire paperwork and scheduling initial onboarding activities Assist with exit surveys, system access, and reporting Ensure government compliance documentation is updated accordingly Perform internal audits as necessary to suppo More...

You will drive in-store CX initiatives Plan succession of team members in terms of readiness Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner Drive eNPS through people experience initiatives and culture Oversee More...

You will be responsible for coordinating various teams on projects and supporting the Department Head on key tasks, reports, presentations and special projects You will be responsible for supporting and assisting in meetings, events, organizing workshops, trainings and programme re More...