CHALHOUB Group

Drive the adoption of all processes and procedures in the stores Identify areas of continuous improvement to adapt our SOP and store procedures Ensure timely escalation of problems as and when needed Acts as the first line of support for the stores Conduct store visits and formu More...

Implement brand specific employee onboarding, training and development programs to improve the depth and breadth of employee s skills set and to raise awareness around behavioural, technical and leadership competencies. Work with the Group s Talent Acquisition team to ensure interna More...

Implement activities under close supervision Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner Check the completeness of all documentation provided by document controller/accounting desk control Prepare reconciliati More...

Conduct training needs analysis to assess the needs of the team Create, communicate, coordinate and implement the training calendar for the year Research, gather and localise brand material, and work in collaboration with Group LandD in the development of training materials Acqui More...

You will understand the brand strategy and cascade within your given network In conjunction with Marketing, ensure the full implementation of the of marketing and CX strategies and programs Implement Brand guidelines taking in consideration each market specifications Agree on a y More...

You will build and maintain customer relationships in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs and me More...

Oversee the CRA s budget preparation and monitor the budget all year long by controlling expenditures to ensure optimal useConduct needs analysis of Edexcel to the procedures and policies and the quality assurance agreed within the governing board. Ensure that levels of qualificatio More...

Conduct store trainings and coaching Sales in order to master & embody Faces retail culture Observe Sales performance on the shop floor, and identify gaps to assess future development needs. Check and monitor the Counter Protocol Escalate complex problems to the relevant pers More...

Define the media and PR plan by briefing the advertising agency Ensure preserving the image of the brand at the POS by respecting its merchandising guidelines Follow up closely on the plans implementation, schedule and activities in all concerned markets Handle the marketing plan fo More...

Develop the business plan of the brand(s) in line with the strategic direction of the vertical and seek the buy-in of the MD Agree on portfolio’s commercial KPIs for the year with the MD and cascade to team whilst continuously monitoring progress and development towards strat More...

You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensu More...

Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Implement activities under minimal supervision Escalate complex problems to the Shop Manager to ensure case/issue is closed efficiently More...

Ensure all documentation and stock updates are done in a timely manner. Follow and adhere to the timely receipt of all incoming and out-going deliveries according to Company standards. Ensure all store inventories are processed accurately by verifying transfer note, ticketing, and More...

Monitor and renew employee residence permits. Obtain new residence visas for dependents of employees. Facilitate renewal of residence visas for dependents. Facilitate obtaining and renewal of Expatriates' passports for employees and dependents. Facilitate and follow-up can More...

Develop and maintain guest experience standards to enhance customer loyalty. Answer customer inquiries about products, prices, availability, and uses of the product and services. Communicate with customers to assess their needs and provide assistance in meeting those needs and mee More...

Familiarizing yourself with the company’s mission, vision, and goals. Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies. Educating customers, retailers, and distributors about our products. Creating website and social media c More...

Build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting More...

Signing for shipments upon receipt and verifying that the correct merchandise has been received. Thoroughly inspecting merchandise for any damages and discrepancies. Maintaining an accurate record of all merchandise received and distributed. Contacting suppliers or distributors t More...

Overseeing salespeople, cashiers, shelf stockers, and other employees. Managing finances and preparing an annual budget. Keeping records of expenditure, sales figures, and employee performance. Evaluating the supply and availability of stocks, and profit-margins. Implementing me More...

Analyzing marketing strategies to identify new opportunities. Developing consumer-based marketing and branding strategies. Liaising with management, marketing, sales, and production teams. Developing and launching new product lines and identifying new customers. Establishing tar More...