Telecalling Jobs in Al Manamah

As a Customer Success Manager, you will partner with our emerging customers to drive Timescale adoption and retention by engaging customers and advocating on their behalf, as well as demonstrate ongoing value customized for customers’ needs. This critical function is responsible More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Serves customers by selling Batelco products & services and meeting customer needs. Participate in community events and social activities. Building and maintaining relationships with community. Expanding Batelco market share & revenue through promoting services/products a More...

Previous insurance or financial services experience is a plus Excellent PC skills Intermediate skills in Microsoft Word Excellent verbal and written communication skills Excellent customer service skills Attention to detail