Vodafone Egypt Mea

Responsibilities: Supports colleagues within their respective family in a live desk environment to resolve the customer query without the need to transfer. Owns the escalated query from front line colleagues when a customer has insisted on speaking to a manager, from within the res المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service; Meets defined KPIs including NPS and sales; Processes transactional activities in line with Vodafone standards, policies and processes; Use المزيد...

Responsibilities: Consulting with management on the operational requirements of software solutions. Contributing expertise on information system options, risk, and operational impact. Mentoring junior software developers in gaining experience and assuming DevOps responsibilities. المزيد...

Responsibilities: To lead the technical assessment, planning and design of IP solutions in a consistent way with the department product catalogue, strategy and architecture Capturing customer/business requirements and analysing those requirements from a technical feasibility point المزيد...

Responsibilities: Manage the team members in terms of coaching, motivation, performance evaluation and training, ensuring efficient utilization of the resources' capacity, in order to meet the department's plans and reach the desired outcome. Manage the business relationship المزيد...

Responsibilities: Facilitate his team for better creativity and tries to improve the efficiency of the development team. Responsible for managing the scrum process with the coordination of scrum team in agile methodology. Helps product owner to make the product backlogs in good shape المزيد...

Responsibilities: Overseeing projects to address issues and needs. Collaborating with management and staff to understand their needs. Conducting research on the organization and its customers. Analyzing data to identify problem areas. Developing plans to implement solutions. K المزيد...

Responsibilities: Overseeing salespeople, cashiers, shelf stockers, and other employees. Managing finances and preparing an annual budget. Keeping records of expenditure, sales figures, and employee performance. Evaluating the supply and availability of stocks, and profit-margin المزيد...

Responsibilities: Configure and Deploy WAN/LAN routers including IPSEC, MPLS and IPVPN and Voice Solutions for Vodafone Italy Enterprise Customers. Lead Site and Service Migration for Vodafone Italy Enterprise Customers Participate in Technical Migrations according to project dem المزيد...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value المزيد...

Responsibilities: Requirement gathering and analysis. Backlog management, priorities negotiations and sprint planning. Solution design and deliverables scope and estimation. Data extraction cleansing and transformation. Data modelling. Data Visualization. Testing and validati المزيد...

Responsibility: Lead technical Design Activities for major business and technology projects across IT in a way that directly impact revenue, cost saving initiatives and NPS. Manage business requirements planning to make sure they are reflected into technology enablers to be impleme المزيد...

Responsibility: Manage housekeeping services and ensure HK vendor is following Vodafone service quality and safety standards Manage landscape service and facilities building Manage consumables warehouses Report building maintenance findings to the property team and follow up until المزيد...

Responsibilities: Designing & implementing of processes and tools to enable continuous integration and continuous delivery, maximizing the speedand quality of delivery across teams Automating build, release, deployment, and configuration activities Working closely with softwar المزيد...

Responsibilities: Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confide المزيد...

Responsibilities: Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement. Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user e المزيد...

Responsibilities: Meeting with the development team to discuss user interface ideas and applications. Reviewing application requirements and interface designs. Identifying web-based user interactions. Developing and implementing highly responsive user interface components using المزيد...

Responsibilities Forward Plan the release windows and cycles across a portfolio Managerisksand resolves issues that affect release scope, schedule and quality Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet o المزيد...

Responsibilities: Ensure bullet proof operational processes to guarantee the success of our business model. Increase VF market share acquiring new accounts and achieving the Quota. Following VF standards to make sure of sales quality and business acquired. Making sure the adhere المزيد...

Responsibilities: Meeting with the product design team to determine product testing parameters. Writing test plans and creating test cases for the product. Conducting quality assurance and designing performance tests using the new testing procedures. Troubleshooting any errors a المزيد...

Responsibilities: To support and deploy software packages as per Release commitments. Always consider and implement different aspects of continuous integration & deployment Diagnose and resolve software problems quickly and efficiently as per agreed SLAs / OLAs. Produce deta المزيد...

Responsibilities: Complying with all company, local, state, and federal accounting and financial regulations. Compiling, analyzing, and reporting financial data. Creating periodic reports, such as balance sheets, profit & loss statements, etc. Presenting data to managers, in المزيد...