VAS Integrated Solutions

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality المزيد...

Review Dynatrace implementation scopes to ensure they are feasible, including realistic. Review technical doentation to make sure that it is accurate and complete. Develop observability and automation proposals that address clients’ needs and concerns effectively. Working c المزيد...

Respond to first level of support tickets Provide technical expertise and support to the sales team throughout the sales cycle Work closely with customers/partners to understand their needs and design solutions that meet their specific requirements Lead customer facing demonstratio المزيد...

Assist in providing technical support and service Requests. Shadow the Services Senior Engineers in case escalations. Dynatrace Associate Certificate in 3 months. Work with project managers in updating project plans. Maintain incident tracking databases. Always follow VAS escal المزيد...