THE REGENCY HOTEL

Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Ass المزيد...

Greeting and seating customers Taking food and beverage orders and accurately entering them into the ordering system Making menu item recommendations Communicating any food allergy or special nutrition needs to kitchen staff Ensuring all orders are filled quickly and accurately المزيد...

Greeting guests and taking drink and food orders Staying attentive to the needs of guests in the dining area Delivering food from the kitchen to the guests Ensuring the food order is made correctly by kitchen staff and looks presentable for guests Following health code standards المزيد...

Greeting guests and taking drink and food orders Staying attentive to the needs of guests in the dining area Delivering food from the kitchen to the guests Ensuring the food order is made correctly by kitchen staff and looks presentable for guests Following health code standards المزيد...

In absence of Chef de Partie – Pastry, conduct shift briefings to ensure hotel activities and operational requirements are known. Prepare in advance food, beverage, material and equipment needed for the service. Prepare, bake and serve dishes according to the Pastry Menu. P المزيد...

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing traini المزيد...

Sorting, washing, drying, pressing, and folding clothing and other textile items. Removing stains from items using the appropriate procedures. Performing minor sewing duties. Tracking which items belong to whom. Keeping an updated inventory of laundry detergents and sewing kits. المزيد...

Ensuring that all employees are performing their duties efficiently and effectively, including monitoring their performance using metrics such as quality of work, productivity, customer satisfaction levels, absenteeism rates, etc. Establishing and maintaining relationships with cli المزيد...

Handle the safekeeping, recording, collection of all keys and pagers held in the Housekeeping Office to ensure a safe and secure work environment Answer the telephone according to Rotana standards and record incoming requests and messages in order to communicate this information to المزيد...

Sell tickets to customers and inform them of any special events we are having that day Maintain attendance records and file receipts into filing cabinet, may be expected to help develop new digital filing system company is attempting to implement Answer customers’ questions المزيد...

Sorting linens, towels, clothing and other laundry items by color, size and material Wrapping laundry items for pickup or delivery to customers and hospitality guests Washing items with commercial laundry equipment following proper sanitization protocols Cleaning and maintaining المزيد...

Change bed linen and make beds Replace used towels Sweep and mop floors Vacuum carpets Dust furniture Replenish bath care products (e.g. soap and shampoo) Restock beverages and food items in the mini-bar Clean public areas, like corridors Report any technical issues and main المزيد...

Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors. Cleaning and stocking restrooms. Cleaning up spills with appropriate equipment. Notifying managers of necessary repairs. Collecting and disposing of trash. Assisting guests when المزيد...

Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists Receiving incoming calls and routing them to the appropriate department or individual Responding to incoming calls in an appropriate manner, based on call type and cont المزيد...

Greeting guests and acquainting them with the hotel’s amenities Anticipating guests’ needs and solving their problems Researching dining and entertainment recommendations and making reservations Providing directions and information about local points of interest Hiri المزيد...

Planning and organizing activity programs under the supervision of a manager. Setting up activity equipment such as tables, instruments, electronics, etc. Maintaining and cleaning recreation equipment and facilities. Assisting recreation staff in conducting sports, games, and eve المزيد...

Provide professionalism ensuring that guests receives the highest customer service at all times. Maintain accuracy of guests profiles, welcoming guests upon arrival and follow up with the satisfaction during and after their stay. Keeping track of all guests preferences, organizing wel المزيد...

Monitors the general condition, cleanliness, and maintenance of the luggage trolleys, public areas of the reception and takes appropriate action where necessary. Coordinates guest transportation requirements and take corrective action in the event of anticipated problems Handling gues المزيد...

presentation within the guidelines of the standardized menus and employee training Responsibilities and essential job functions include but are not limited to the following: Ensure all bakery operation colleagues are aware of standards and expectations. Monitor all duty schedules المزيد...

Develop and set departmental strategies, service standards, policies and procedures in line with the hotel objectives. Achieve positive guest experience and revenue initiatives. Maximize team performance by providing direction and inspire the department to achieve high service sta المزيد...