وظائف في Telephone Calls في ضباء

To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures. To attract guests and to enhance their loyalty providing a distinctive service through communication and sales skills in order to improve the المزيد...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte المزيد...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte المزيد...

Support the reservations team to ensure all key KPIs are met and maintained including conversion abandoned call rate and call quality assurance.Supporting & Handling Email ReservationsTaking Internal & External calls follow LISTEN/LQA StandardPerfect Arrival Check Rate Lo المزيد...

As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional efficient and friendly manner. Responsibilate:Answer the phone within 3 rings utilizing company approved standard of greeting followed by reservati المزيد...

Job PurposeThis position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Offices service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Primary Responsibilities F المزيد...