وظيفة في Front Desk Agents في الكويت

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth المزيد...

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Fro المزيد...

Excellent verbal and written communication skills An active / empathic listener Excellent organisational skills with the ability to multi-task Ability to manage own time effectively and to be prompt and punctual Experience of working effectively within a team and collaborating w المزيد...

Managing help desk tickets Providing solutions and advice on technical issues Creating manuals for technical training Using feedback from customers to improve problem-solving techniques and customer service Responding to texts, emails, and calls on technical issues Documenting المزيد...

Optimized the overall customer experience through extensive customer service training as well as worked closely with all departments within the hotel including Housekeeping, Food Serviced, and Sales. Mentored, coached and trained several new team members Identified inefficiencies المزيد...

- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. - Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. - Provide prompt, courteous and effic المزيد...

Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities. Setting departmental objectives, work schedules, budgets, policies, and procedures. Monitor the appearance, standards, and performance of the Front Office Team Members wit المزيد...

Supervise the efficient operations of reception including check in/out procedures. Support team members in handling guest requests and enquires to ensure a positive outcome is achieved. Demonstrate a high level of customer service at all times. Advise team of any special events o المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an المزيد...

Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at المزيد...

Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. Prioritize and delegate daily work responsibilities to front desk staff. Train and guide front desk staffs to provide quality customer services. Manage staffing schedul المزيد...

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. Prioritize and delegate daily work responsibilities to front desk staff. Train and guide front desk staffs to provide quality customer services. Manage staffing schedul المزيد...

Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them * Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them withi المزيد...

Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users. Provides immed المزيد...

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Research and evaluate emerging technologies, hardware, and so المزيد...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and out المزيد...

Prepare and submit complete reports of incidents that are considered security breaches, violations of administrative regulations, or special instructions as outlined in general and special orders. Answers emergency and non-emergency phones calls via landline, VoIP, Whatsapp or cell المزيد...