Kana Group Co

Communicate with current and potential clients via telephone, email, online chat, or social media Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines Maintain a courteous and calm manner at all times to de-escalate st المزيد...

Manage technology services that meet operational requirements in designated area(s) of the University. Serves as the lead IT liaison with senior administration, faculty, staff and students in designated area(s) to understand and interpret client needs at a division level and to col المزيد...

Thorough understanding of the business and data strategy. Designing and implementing data strategies and systems. Lead, motivate, and manage large technical teams. Overseeing the collection, storage, management, quality, and protection of data. Implementing data privacy policies المزيد...

Developing and sustaining solid relationships with company stakeholders and customers. Analyzing customer feedback data to determine whether customers are satisfied with company products and services. Recruiting, training, and guiding business development staff. Providing insight المزيد...

Publish and update job ads on careers pages Schedule interviews Maintain employee records (e.g. vacation and sick leaves) Prepare monthly compensation and attendance spreadsheets Screen resumes and job applications Update internal databases with new hires’ data (e.g. cont المزيد...

Manage inbound and outbound customer calls in a timely manner Identify customers’ needs and wants, give your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's المزيد...

Support the development and implementation of HR initiatives and systems Provide counseling on policies and procedures Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process Create and implement effective onboarding plans D المزيد...

Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ المزيد...

Create the company’s supply chain strategy Analyze data from shipping and delivering processes to find bottlenecks and other issues Evaluate and report on KPIs Monitor logistics to make sure they run smoothly Maintain supply chain inventory and records Train and guide emp المزيد...

Create and implement financial policies to guarantee operational efficiency. Oversee the preparation and planning of budgets. Maintain records and receipts for all daily transactions. Ensure financial records are kept up-to-date with the latest transactions and changes. Contribu المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Collecting, interpreting, and reviewing financial information Predicting future financial trends Reporting to management and stakeholders, and providing advice how the company and future business decisions might be impacted Producing financial reports related to budgets, account المزيد...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco المزيد...

Review or update supply chain practices in accordance with new or changing environmental policies, standards, regulations, or laws. Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution. Diagram supply chain models to المزيد...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro المزيد...

Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your line manager if yo المزيد...

Define and execute the marketing and communication activities according to our marketing plan Coordinate all marketing activities to generate leads Collaborate with other teams to promote offerings Inform clients and prospects of products and services through creative marketing s المزيد...

Greeting and welcoming customers in a friendly and professional manner. Tending to customer needs, inquiries, and complaints. Informing hairdressers and beauticians about customer appointments and requirements. Managing phone calls, emails, deliveries, and office inventory. Proc المزيد...

Greet customers upon their arrival Demonstrate proper use of makeup and skin care products Cross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products) Identify customer needs and recommend cosmetics and skin care products based on their prefere المزيد...

Defining customer service workflows. Writing and improving customer service processes. Collecting and analyzing customer service performance and delivery data, taking action regarding responses, and reporting to the organization. Measuring and improving overall customer experienc المزيد...