وظائف في الدعم الفني في مأدبا

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch المزيد...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Technical management team that understands the details of what we are developing A culture of openness and inclusiveness Helpful and talented engineers who are world-class experts in many fields Teams focused on good work life balance with long average retention rates A wide ran المزيد...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...

Recruit, coach, and lead a growing team of Technical Developer Advocates in the observability and reliability space. Designing the short, medium, and long-term plan for the Developer Advocate team, including team strategy and success metrics. Ensuring the continual development of المزيد...

Transform ideas and feedback into a product vision and roadmap Empathize with customer problems in order to collect user needs, requirements, and pain points Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities W المزيد...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...

Using, email, phone and social media, you will manage the initial sales process, including responding to inbound leads/tickets, understanding the customer's needs, identifying key client decision-makers, cross-selling opportunities and when is the right time to involve an Accoun المزيد...

Work closely within a multi-disciplinary team to holistically address the psychological and protection concerns and needs of each client. Provide individual counselling sessions to children, youth, and families/caregivers, as well asProvide guidance and strategies to reduce risk an المزيد...

We are looking for a Data Engineer (independent contractor) whose main goal is to be one step ahead of data scientists and analysts. You will support them by providing infrastructure and tools they can use to deliver end-to-end solutions to business problems that can be developed rapi المزيد...

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure reso المزيد...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati المزيد...

Strong analytical, quantitative and research skills, and proficient with Excel and Powerpoint with a passion for translating quantitative analysis into actionable business strategies A demonstrated ability to communicate and present complex concepts, and influence credibly and effe المزيد...

Handle high volume live chat and other online tools Provide accurate, valid and comprehensive information Follow communication procedures, guidelines, and policies Support other business units with customer liaison, accurately document customer requests Manage complaints, provid المزيد...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch المزيد...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch المزيد...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati المزيد...