وظائف في محلل جودة برامج أول في Albert Town

Learning and teaching: Coaching, mentoring and providing feedback to more junior members of the team, while always developing yourself. Ownership: Plan and manage progress on agreed goals and projects. Communication: You’ll manage incoming requests for updates and liaise wit المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Conduct research and analysis to find creative solutions for issues with real business impact. Execute assignments aiming to improve the efficiency of different functions, such as Operations, Hiring, M&A, and more. Solve the most complex issues facing the organization.

Document findings, prepare reports and make recommendations Develop new processes and procedures to enhance operations Work with managers and employees to implement changes Train employees to use new systems or follow new policies Determine the effectiveness of new processes

Conduct research and analysis to find creative solutions for issues with real business impact. Execute assignments aiming to improve the efficiency of different functions, such as Operations, Hiring, M&A, and more. Solve the most complex issues facing the organization.

Filter Data by reviewing reports and performance indicators to identify and correct code problems Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction Assigning numerical value t المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Work with product managers, UX designers, engineering and other technical writers to produce and maintain documentation, including: Developer Guides, Operator Guides, Deployment and Best Practice Guides Communicate the information in a way that is engaging and understood by users المزيد...

Analyze and develop reports and models we can use for performance tracking and optimization, drawing recommendations from your analysis Build, enhance and streamline reports that help team members and internal stakeholders understand the performance of their business and identify a المزيد...

Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations Growth mindset and excited to work on a variety of functional areas Entrepreneurial and not afraid to be hands-on on the work Experience working in a fa المزيد...

Support all aspects of the day-to-day operations of the sales function globally Review opportunities for accuracy and provision orders on successful closure of a deal Support the Sales Operations Manager to improve sales data quality and processes Report on data quality metrics t المزيد...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati المزيد...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch المزيد...

Talking to existing customers and target buyers to develop buyer personas, understand the way products are used, and clarify the business problem they solve Creating the killer product positioning and pitch message that describes how Aurea products generate value in a unique way E المزيد...

Shaping and defining the PR strategy to elevate Agoda’s visibility in markets across Asia Pacific and beyond Managing multi market agency teams to deliver measurable consumer, corporate and B2B content Ideating scalable content to keep Agoda in the news leveraging a combinat المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Resolving incidents. You will troubleshoot urgent outages or degradations in the infrastructure and create solutions to resolve them. Ensuring 99.9% uptime and 24x7 incident coverage for our infrastructure that supports over 80 fully functioning SaaS products.

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + المزيد...