Business Process Manager

Job Description

• Set strategy and direction for the team, include establishing team objectives and supporting measurements.
• Build out and maintain consistent and scalable Process Improvement practices for the company.
• Identify, set, and implement Best Practices for the business processes, keeping them closely linked to the company’s strategy.
• Provide effective partnership with Internal stakeholders within the company to ensure effective use of the team’s resources and tool sets.
• Identify areas for improvements in various processes and develop “to-be” activities in coordination with process owner and internal organization requirements and policies.
• Conduct thorough diagnosis of business processes and operations, document and present recommendations and provide detailed assessment of process improvement projects.
• Provide coaching and direction to the team by prioritizing focus areas, defining deliverables, and ensuring measurable results.
• Drive day to day delivery of team priorities, while also maintaining a big-picture strategic perspective.
• Define business Risks within existing processes and the relevant Controls to mitigate them.
• Drive and own development of processes and standardized supporting systems/solutions.
• Run Change Impact Assessments on process changes.

Job Requirements

• Bachelor Degree in Business Management or related
• 5 + years of experience
• Very good Microsoft capabilities
• Excellent writing/Reading skills in Arabic & Very good in English