Job Summary
The Restaurant Manager is responsible for the restaurant he/she is working in. He/she will make sure the quality of the products, surroundings and service is up to standards. The restaurant manager is working together with the F&B management to ensure all staff is trained and knowledgeable, service is high, equipment is there and budgets are met.
KEY RESPONSIBILITIES
Main tasks
- Assist the F&B manager where needed and being able to do decision making in his/her place when necessary.
- Supervising all the operations in the department.
- Being part in the recruitment process for new associates.
- Making sure (new) associates receive the training they need.
- Responsible for conducting performance reviews according to Wyndham standards.
- Responsible for delegating tasks and giving instructions to the team.
- Supervise the progress and quality of the tasks.
- Taking care of the guests complaints/questions in a timely manner.
- Doing administrational tasks like making the rosters for staff and keeping track of annual leave.
- Working closely with other departments to make sure all work and tasks are being done efficiently and in a timely manner.
- Being able to make reports if required and up to Wyndham standards.
- Help with the menu engineering.