IT Coordinator

KEY RESPONSIBILITIES

Main Duties

• To provide a courteous, professional, efficient and flexible service at all times, following WHG Standards of Performance and clear understanding of set IT policy and procedure.
• Involved in day-to-day operation/audit and advise the IT Manager for any abnormal happenings.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
• To be entirely flexible and adapt to rotate within the different sub departments of the Information Technology Division or any other Department of the hotel as assigned.
• To be fully conversant with all Information Technology services and facilities offered by the hotel.
• To assist authorized users in relation to operation of the hotel’s I.T. system hardware/Software, various modules and supporting personal computers.
• Ensure that preventive maintenance required by any I.T. equipment in the hotel carried out appropriately.
• Coordinate the timely repair and return to service of any faulty systems or items of equipment.
• Establish and implement procedures to ensure the backup of data in any I.T. system.
• To rebuild/restore data corrupted by either hardware or software faults.