E-Commerce Sales Specialist

Experience or background is highly preferred in one or more of the following:
Duties:

• Respond to all email, phone and chat leads immediately
• Qualify each lead based on needs
• Provide consistent follow-up to online leads with the goal of setting an appointment with the Onsite Sales Agents
• Provide information and marketing materials to leads, along with other important selling points of each community
• Work with each lead to determine best community and floor plan
• Utilize lead management software on a daily basis
• Track and report on lead activity and sales conversion ratios
• Additional responsibilities as needed

Job Requirements

Requirements:

• Related Functional Experience: Minimum of 2 years of professional experience in marketing or sales.
• Proven email and phone communication skills
• Customer-focused and personable
• Sales contact/lead management database experience
• Solid organizational and planning skills
• Maintain focus while working in an unstructured environment with nominal supervision
• Ability to multi-task and manage time well
• Must be able to learn and follow proven sales process