Senior Sales Associate

Job Description

• Achieving sales target of the shop & brands
• Understanding customer needs & recommending suitable product/brand
• Selling product to customers as per customer needs
• Up selling/ Cross selling, where necessary
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products & visual merchandising
• Receiving payments, issuing receipts & handling cash
• Generating Daily Sales Report
• Maintaining general cleanliness, hygiene standards & visual displays
• Adhering to Standard Operating procedures
• Participating in Shop Inventory & ordering stocks
• Implementing CRM at the store level & providing relevant feedback
• Coordinating with Customer Care Centre for after sales service
• On the floor training & providing support to sales associates
Requirements
• Graduate or a Diploma in business administration, sales or related courses
• Prior experience in high end Optical/Eyewear Retail stores/chains preferred
• Excellent communication (including spoken and written English)
• Strong selling skills & customer oriented
• Confident, friendly & engaging personality
• Well-mannered and polite
• Immaculately groomed & physically fit
• Good numerical ability and IT skills