Waiter - Luxury / Fine Dining

Your specific responsibilities include:

• Prepares table by laying out napkins, making sure the condiments are refilled as per the standard.
• Staying updated on current menu choices, specialties and menu deviations in order to make the right recommendation to guest to maximize all sales opportunities.
• Welcome & assist customers on arrival, presenting menus, suggesting dishes, taking order as per guest preference, assisting in drink selection, informing customers about daily special, offering desserts and drinks, serving food, clearing chinaware and glassware, checking guest satisfaction, ensure sequence of service are followed.
• Presenting the receipts to the guests upon on request, accepting payments and hand over to cashier.
• Assist in restaurant reservation by answering phone calls, confirm the reservation to the guest and record the reservation details on the restaurant logbook.
• Complete daily checklist at the beginning and end of the shift, ensuring all the tasks completed throughout the shift.
• Perform basic cleaning tasks as needed or directed by supervisor to ensure the restaurant is well maintained as per hygiene standard.
• Collect comment card from customer and hand over to supervisor/manager for attention and necessary actions.
• Assist with special events as needed to support operational requirement.
• Actively use up selling techniques to exceed guest expectations and increase average spending per customer.