Associate IT Operational Analyst
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
3 - 4 سنوات
لم يكشف
سعودي
N/A
1 وظيفة شاغرة
الوصف الوظيفي
- Access to Employee Resource Groups (ERG s). These grassroots, employee-led groups are open to anyone in the organization and allow employees to come together to explore common interests and foster a diverse and inclusive workplace within the organization
- Access to multiple knowledge sharing platforms to enhance collaboration and engagement
- Ensure minimal / zero downtime with the operational IT systems within KSA
- Level 2 support responsible for Client Services (CS) for Saudi Arabia and the MEA region when required.
- Troubleshoot/resolve assigned ServiceNow incident tickets from KSA under MEA queues/groups.
- Assists CS teammates around MEA region with issues when needed.
- Replace broken or lost Cisco IP Phones in Dammam
- Provides onsite and remote support for end users for Saudi and act as backup to the reginal team as and when needed
- Assists IT Procurement process and tasks
- Assists in performing IT Services functions which includes but is not limited to receiving of ticket requests for software and hardware purchases for Saudi Arabia
- Assists in Saudi IT Depot operations
نوع التوظيف
دوام كامل
