Service Line Specialist - Oracle

• Build and manage executive level relationships acting as senior point of contact.
• Act as the overall leader of the account team setting and driving strategy.
• Optimize account performance including growth service mix margin & experience.
• Identify and grow new and expansion opportunities Partner with Strategic Engagement Executive and Service Line Specialists to close opportunities on account(s).
• 1.
• Drive profitable growth of the account relationship through identifying and overseeing the closure of new renewal and expansion opportunities.
• 2.
• Develop client engagement strategies and quantify costs of pursuit.
• 3.
• Manage accountability against Measurable Revenue/Profit Growth within set timelines.
• 4.
• Review the performance metrics of the account with the delivery operations and finance teams on regular basis.
• 5.
• Be part of senior management reviews for the performance metrics of the account relationship.
• 6.
• Collaborate with multiple service lines innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
• 7.
• Have regular meetings and interface with the customer decision makers and influencers.
• 8.
• Have a complete understanding of the relationship position within the account.
• 9.
• Be responsible for execution and customer satisfaction in all the revenue portfolios within the account.
• 10.
• Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.