Academic Supervisor

Job Description

• Responsible for mentoring a group of ESL online instructors (60-70 teachers).
• Administrative responsibilities (Salaries, hiring, training, vacation, retention, evaluation..etc)
• Academic responsibilities (Monitoring the sessions, submitting feedbacks, developping materials & teaching methods..).
• You will supervise the teachers for the adult/kid classes, you will work with them to solve any technical issue or any problem related to education.
• Observe teachers’ performance inside the classrooms.
• Provide reports about the teachers’ performance.
• Handle students’ complains and report the whole case to whom it may concern (Teacher - Operation - HR).
• Help with the classes’ assigning.
• Set a quarterly plan to Enhance and maintain the quality inside the classrooms.
• Create portfolios for new and current teachers.
• Set a plan for the coaching section and follow up to achieve its objectives.
• Modify the Extra sessions’ content and follow up with the teachers to enhance their performance.
• Review the curriculum with the development team to enhance the quality.
• Prepare the TNA (Training needs analysis) for the teachers and recommend training for them.