Workshop Manager

Job Responsibilities:

• Ensures that the general condition of the vehicle is checked during the course of the maintenance, guarantees top quality repairs and adherence to appointments and deadlines promised to customers.
• Discusses with the Service Manager ideas that will bring about improvement and better performance within the workshop.
• Lead and manage the service teams to ensure effective and efficient workshop operation and repair quality.
• Leads, informs and motivates auto technicians and plans training programs for service teams.
• Manage effective communication between workshop and Reception and other departments
• Plans the daily workload and distributes work orders according to technician’s ability and monitors the progress repair orders through the workshop.
• Provides technical support to the Service Advisor, team leaders and technicians in the course of diagnosing problem cases.
• Responsible for the safety and cleanliness of the workshop and general maintenance of all equipment's and tools.

Job Requirements

Minimum Experience:
Minimum 5 years experience in Services and Maintenance Management (Authorized Automotive Dealers)

Job specific Skills:

• Excellent technical skills.
• In depth knowledge of the products
• Fairness
• Excellent communication and negotiations skills.
• Leadership & Management skills
• Decision making
• Problem solving
• Team building skills
• Motivation