English Language Program Manager

About the job

Programmatic &Operational Responsibilities

• Develop and maintain strong working relationships with donors, government agencies, and corporate partners
• Oversee the day-to-day planning and implementation of English language (EL) programs to ensure quality program delivery and effective operational management
• Provide financial and budgetary oversight for EL programs; participate in the development of annual program budgets and pricing reviews for EL programs and services
• Utilize sound project management principles in the implementation of EL grant-funded, contract, and fee-for-service projects and courses
• Demonstrate accurate and up-to-date knowledge of all EL products and services
• Develop and achieve annual strategic objectives and KPIs for the EL Department
• Coordinate and monitor the implementation of internal policies and procedures to maintain consistency among EL services in Egypt
• Oversee the implementation of EL strategic work plans, monitoring and evaluation systems, and program quality standards; ensure adherence to donor and client agreements
• Collaborate with other companydepartments, as requested, to expand EL business through the provision of client details, possible leads, and innovative ideas regarding testing and other areas of collaboration
• Participate regularly in AMIDEAST’s regional English language activities for joint planning, exchange of ideas, and alignment of quality standards
• Collaborate closely with the Regional Director of English Language Programs on EL program design, curriculum development, assessment, and teacher quality
• Prepare and submit reports regarding EL activities for the companyCountry Director, Assistant Country Director, HQ, and clients, as requested
• Monitor and report on monthly expenditures and implement measures to ensure highest level of cost control on all EL products and services

Business Development Responsibilities

• Contribute to proposal and budget development in coordination with companyGrants Development Manager, the Regional Director of English Language Programs, and HQ program and business development staff
• Plan for EL program development and expansion through the creation of new or adapted offerings (in-person, blended, and online) for different audiences, including general, young learner, academic, business, and ESP courses

Staff Management Responsibilities

• Recruit, orient, and train new EL staff and instructors, as needed
• Supervise and delegate responsibilities to EL Department staff based on clear roles and responsibilities
• Maintain an engaging work environment through continuous staff coaching, training, and development to ensure a high level of productivity, motivation, and retention
• Monitor EL Department staff’s contribution to company annual goals and business plan
• Maintain up-to-date knowledge about the English language field by remaining committed to professional development activities and engaged in the larger TESOL community

Qualifications and Skills

Required

• Master’s degree in Applied Linguistics/TESOL, or a related major
• A minimum of 5 years’ experience in coordinating/managing training programs
• A minimum of 3 years’ experience in classroom teaching
• Demonstrated experience leading and managing a team
• Experience with planning curriculum and assessment
• Experience with teacher training, mentoring, or coaching
• Extensive knowledge of e-learning and online teaching practices
• Extensive knowledge of the TESOL field and current ELT trends
• Demonstrated business development experience, including the writing of technical proposals and the preparing of associated budgets
• Native/near-native proficiency in spoken and written English
• Excellent oral and written communication and presentation skills
• Demonstrated problem-solving, innovation, and ability to take initiative
• Ability to multi-task and prioritize responsibilities
• Excellent computer literacy in MS Office

Preferred

• Spoken and written fluency in Arabic
• Additional professional credentials such as Project Management Professional Certification (PMP), or Project Management for Development (PMD Pro) certification