Duty Manager
نُشرت في :
10-03-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
We are seeking a highly skilled and Guestfocused Duty Manager to join our team in Jeddah Saudi Arabia. As a Duty Manager you will play a crucial role in ensuring smooth daily operations maintaining high service standards and creating exceptional guest experiences in our hotel.
- Oversee and coordinate all aspects of hotel operations during assigned shifts
- Ensure exceptional guest service by addressing inquiries resolving issues and anticipating needs
- Manage and motivate team members to maintain high performance standards
- Handle guest complaints and concerns professionally and efficiently
- Coordinate with various departments to ensure seamless communication and service delivery
- Implement and enforce hotel policies procedures and safety regulations
- Monitor and maintain cleanliness and presentation standards throughout the property
- Manage checkin and checkout processes ensuring a smooth and welcoming experience for guests
- Conduct regular inspections of public areas and guest rooms to maintain quality standards
- Assist in training and developing staff to enhance their skills and knowledge
- Handle emergency situations and make critical decisions when necessary
- Prepare and submit daily reports on hotel operations and guest feedback
- Collaborate with other managers to improve overall hotel performance and guest satisfaction
Qualifications :
- Diploma or Bachelors degree in Hospitality Management or related field
- Minimum of 5 years of experience in the hospitality industry with at least 2 years in a management role
- Proven track record of delivering exceptional customer service and managing guest relations
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in hotel property management systems and Microsoft Office suite
- Ability to work flexible hours including nights weekends and holidays
- Strong problemsolving skills and ability to make quick effective decisions
- Detailoriented with excellent organizational and multitasking abilities
- Cultural sensitivity and understanding of local customs in Saudi Arabia
- Fluency in English; knowledge of Arabic is a plus
- Familiarity with local regulations and hospitality standards in Saudi Arabia
- Ability to remain calm and professional under pressure
- Commitment to maintaining high standards of cleanliness and presentation
- Adaptability to changing situations and ability to work in a fastpaced environment
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
