Admission Manager
نُشرت في :
18-02-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Key Responsibilities
Enquiry & Admissions Management
- Ensure the Parent Liaison Team (PLT) captures and manages all new enquiries (calls emails online leads walkins etc.) in the CRM system from the date of receipt.
- Ensure accurate and timely data recording followups and lead nurturing to maximize enrolment conversions.
- Respond to all new enquiries within one working day through phone or email leveraging the CRM s call and sequence features.
- Arrange and confirm school tours ensuring prospective parents receive comprehensive pretour details.
- Provide an exceptional and personalised school tour experience highlighting learning stories unique curriculum and introducing academic staff to strengthen parent engagement.
- Ensure prompt followup posttour including a thankyou email within one working day and a followup call within three days.
- Organize and facilitate meetings with the Principal assessments or additional consultations within one week posttour.
- Track all admission activities in the CRM system generating accurate reports and identifying conversion trends.
- Ensure compliance of all student tracking and data with local requirements.
School Tours & Open House Events
- Lead the planning and execution of weekly school tours and open house events.
- Manage RSVP lists tour groups event schedules and logistics.
- Ensure school readiness including cleanliness setup and coordination with catering services for refreshments.
- Train and guide school coordinators to deliver consistent messaging and branding during school tours.
- Collaborate with the academic and leadership teams to craft impactful parent presentations.
- Oversee postevent followups to enhance engagement and conversions.
Customer Experience & Retention
- Provide exceptional customer service that reflects the culture and values.
- Develop and maintain a personalized parent engagement strategy ensuring a smooth transition from inquiry to enrolment.
- Monitor and track student enrolment agent referrals and withdrawal trends using insights to inform strategic decisions.
- Technology & Professional Development
- Ensure CRM system accuracy and maintain uptodate records to facilitate reporting and forecasting.
- Leverage CRM tools such as sequences workflows and AI bots to enhance engagement and conversions.
- Conduct training sessions for new and existing Parent Liaison Team members to maintain best practices in customer experience and technology use.
- Stay updated with the latest developments in education marketing customer experience and digital engagement tools.
- Actively participate in induction courses and professional development sessions provided by HQ.
- Marketing & Brand Representation
- Ensure that the school website and marketing materials reflect accurate and uptodate information.
- Support branding and marketing initiatives including digital campaigns social media engagement and media requests.
- Regularly update AI bot templates and deploy targeted campaigns to nurture leads and improve conversion rates.
- Represent at education fairs networking events and community outreach programs to build brand awareness and drive enrolment.
Qualifications & Skills
- Bachelor s degree from a recognized university with at least 5 to 6 years of experience in a sales management business development or customer experience role within the education or serviceoriented industry.
- Experience in sales and admissions management is highly desirable.
- Prior experience working in an international school environment is an advantage.
- Strong understanding of the brand its philosophy and the Reggio Emiliainspired approach.
- Excellent written and verbal communication skills in English and Arabic.
- A collaborative proactive and customerfocused mindset.
- Strong ability to manage data analyse trends and implement effective strategies.
- Resultsdriven with a handson approach to marketing and customer engagement.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
