Housekeeping Supervisor
نُشرت في :
26-12-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
- Consistently offer professional engaging and proactive guest service while supporting fellow Colleagues.
- Supervise and coach team members performance toward achieving exceptional guest service.
- Audit work of Room Attendants in assigned areas to remain consistent with Accor standards.
- Ensure cleanliness of guest corridors rooms and other specific areas of the hotel as assigned.
- Proactively identify potential daytoday operational concerns determine appropriate solutions and followup to ensure high service levels are maintained.
- Demonstrate Accor core values in all interactions.
- Ensure employees receive the required training and support to effectively perform their roles.
- Manage all aspects of Room Attendants performance including the completion of annual performance reviews.
- Assist in the preparation of preventive housekeeping maintenance reports and analyses.
- Promptly respond to guest complaints and ensure appropriate follow up activities occur and all items are documented according to standard operating procedures.
- Follow and ensure compliance with all corporate hotel and departmental policies and procedures.
- Participate in hotel committees.
- Strict adherence to all Health & Safety training guidelines and work practices previous that are established by Accor local government international bodies.
- Perform any other duties tasks and assignments within your department as required.
Qualifications :
- Hospitality degree
- At least 2 years housekeeping experience in a luxury hotel environment required
- At least 1 year supervisory experience is preferred; basic training skills are required
- Excellent communication and organizational skills
- Ability to work well under pressure
- Experience with Property Manager and Microsoft office suite of programmes is an asset
- Demonstrated strong attention to detail and the ability to meet exacting standards
- Proven ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
What is in it for you:
Employee benefit card offering discounted Accor rates worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
