Technical Support Specialist

About the Job

• Complete the installation of new solutions related to personal banking group.
• Required to install Windows servers, IIS, software according to FAB standard procedures, and related product administrator guide in FAB Egypt.
• Act as a SPOC for the FAB IT infrastructure team during the contract period.
• Will also be responsible for troubleshooting technical issues related to the assigned projects during the implementation phase only.
• Engage with other vendors during the project implementation as per assigned tasks from the head of IT infrastructure.
• He will co-ordinate projects IT infrastructure activities between vendor, project manager, and local IT team.
• Responsible to provide up-to-date details and information on assigned projected progress and status including but not limited to, project activities, technical documentation, system configuration sheets, etc..